A long-time water and wastewater technology client was experiencing issues with an industrial total organic carbon (TOC) analyzer that had been on the market for a number of years. The client tasked Syncroness with addressing mechanical issues with a sensor as well as proving the root cause of electrical issues occurring in a PCBA.
Our team reviewed the product performance issues, examined the system-level implications of changing a component, performed reliability analysis of components, and proved root cause through simulations and empirical analysis.
In a mere five and a half months, the Syncroness team:
- Successfully identified viable ways to increase the sensor robustness
- Determined the root causes of the electrical issues
- Provided the client with multiple possible solutions to address each issue
- Helped the client avoid unnecessary non-recurring engineering expenses and assembly costs